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Tracker 3.10 is compatible with and fully supported under 64-bit installations of Windows 10. Installation and software operation are tested under this operating system.

Tracker works with data from Vicon systems (including Vicon Valkyrie, Viper and ViperX, Vero, Bonita and Vantage cameras and units). It is also compatible with the Vicon Virtual System, enabling you to integrate it into your software without having to use a camera system.

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Caution
For Tracker 3.10 and later, the use of MX T-Series cameras is not supported or tested. Use of these cameras with Tracker 3.10 and later is at your own risk.
Note also that if you add Valkyrie cameras to a system that includes T-Series cameras, the T-Series cameras will not work.

For current information on hardware requirements for installing and running Tracker, visit the PC specifications page on the Vicon website, or contact Vicon Support.

License servers

If your organization licenses its Vicon product(s) from a server, ensure that the server meets the following criteria:

  • It is unlikely to be powered down.
  • It has a static IP address, so client machines can find it easily and reliably.
  • It is unlikely to have its hardware configuration changed, especially the HDD and NICs.

If your organization already uses a server, it is likely to fulfill the above criteria.