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• If the shutter duration is set too low, the camera may not see the wand at all because the shutter is not open while it is strobing.
• If the shutter duration is set too high, the camera will see the wand in several places because the wand strobed more than once during the period the shutter was open.

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The first situation is easy to spot by looking at the video screen on the camera. As long as the video is synced to the same source as the Vicon system, the strobes are clearly visible. If they are not, increase the shutter duration to cause them to appear.

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1. On the System tab, ensure the required frame rate is selected (Choose shutter duration, video standard and system frame rate13218909).

   

2. In theSystem the Properties for the video input device, in the General section, ensure the Enabled and Calibrate options are selected.

   

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3. Under Timecode Setup, ensure that Use Timecode for Sync is selected.

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4. Ensure that the video standard is compatible with the Vicon system standard, and that there are no warnings such as this one:

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5. Ensure that the correct timecode is present on the video. You should be able to see it counting up.

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Set up the connectivity device

1. Go to theSystem Properties the System tab for the Vicon Lock unit, and in the Genlock and Timecode System Settings section, ensure that Genlock Enabled is selected.

   Ensure that Genlock Status shows that the Vicon Lock unit is genlocked.

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2. In Timecode Setup, select your source.

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   Ensure that a valid timecode source is set for the Lock unit.

   • Lock or Lock+ Set the timecode source to VITC.

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   • Lock Studio Set the timecode source to SDI.

3. On Select the Genlock and Timecode checkboxes to activate these selections.

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4. In the Capture tab on the right, in the Data Capture panel, check Devices and ensure that the system is genlocked and has timecode. This is indicated by two green circles.

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   If you are running at 29.97Hz timecode, ensure that drop-frame modes are compatible between the Vicon Lock and the video input device. For example, if the Lock shows this:

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   The video input should show this:

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