To troubleshoot issues with Vicon IR lights, complete the following checks in the order shown.
Important
Ensure all tests are undertaken by a qualified, trainedengineer. Ensure safe working practices are followed at all times
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Initial checks
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Check the indicator is green, showing that the unit is receiving power.
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Ensure equipment is suitably rated for the Vicon IR light.
Check illuminating (IR)
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Check the IR LEDs are working. (It is sometimes difficult to see infrared lights working in high brightness conditions)
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Check
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Check the status indicator LED (located at the base of the Vicon IR light) to determine the status of the light
. The status indicator LED turns green when power is supplied to the Vicon IR light.
Final checks
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Check that the Vicon IR light is aligned correctly.
- Check that the protective film has been removed.
Contact Vicon
If the previous checks did not solve your issue:
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Note the (found on the label at the of your Vicon IR light).
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Contact Vicon Support.
For more information about Vicon IR lights in a Vicon Markerless system, see Getting started with your Vicon Markerless system and Getting started with Vicon Shogun Markerless, both available Vicon website
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Important The light source (LEDs) of this IR light is not replaceable. When the unit reaches its end of life, please dispose of the whole IR light and re-cycle where possible.
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