To troubleshoot issues with Vicon IR lights, complete the following checks in the order shown.
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Important
Ensure all tests are undertaken by a qualified, trainedengineer. Ensure safe working practices are followed at all times
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Initial checks
- Check the indicator is green, showing that the unit is receiving power.
- Ensure equipment is suitably rated for the Vicon IR light.
Check illuminating (IR)
- Check the IR LEDs are working. (It is sometimes difficult to see infrared lights working in high brightness conditions)
.
Check
- Check the status indicator LED (located at the base of the Vicon IR light) to determine the status of the light
. The status indicator LED turns green when power is supplied to the Vicon IR light.
Final checks
-
Check that the Vicon IR light is aligned correctly.
- Check that the protective film has been removed.
Contact Vicon
If the previous checks did not solve your issue:
-
Note the
(found on the label at the
of your Vicon IR light).
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Contact
Vicon Support
.
For more information about Vicon IR lights in a Vicon Markerless system, see
Getting started with your Vicon Markerless system
and
Getting started with Vicon Shogun Markerless
, both available
Vicon website
.
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Important
The light source (LEDs) of this IR light is not replaceable. When the unit reaches its end of life, please dispose of the whole IR light and re-cycle where possible.
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