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To troubleshoot issues with Vicon IR lights, complete the following checks in the order shown.

Note

Important
Ensure all tests are undertaken by a qualified, trained engineertrainedengineer. Ensure safe working practices are followed at all times


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Initial checks

  • Check the indicator is green, showing that the unit is receiving power.
  • Ensure Ensure equipment is suitably rated for the Vicon IR lightlight.

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Check illuminating (IR) LEDs

  • Check the IR LEDs are working. (It is sometimes difficult to see infrared lights working in high brightness conditions) .

Check status indicator LED

  • Check the status indicator LED (located at the base of the Vicon IR light) to determine the status of the lightlight . The status indicator LED turns green when power is supplied to the Vicon IR lightlight.

Final checks

  • Check that the Vicon IR lightlight is aligned correctly.
  • Check that the protective film has been removed.

Contact Vicon

If the previous checks did not solve your issue:

  1. Note the serial number (found on the label at the top of your Vicon IR light).
  2. Contact Vicon Support.

  For more information about Vicon IR lights in a Vicon Markerless system, see see Getting started with your Vicon Markerless system and Getting started with Vicon Shogun Markerless, both available from the Vicon website .


Note

Important
The light source (LEDs) of this IR light is not replaceable. When the unit reaches its end of life, please dispose of the whole IR light and re-cycle where possible.

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