Troubleshoot Vicon IR lights

To troubleshoot issues with Vicon IR lights, complete the following checks in the order shown.

Important
Ensure all tests are undertaken by a qualified, trainedengineer. Ensure safe working practices are followed at all times

Initial checks

Check the indicator is green, showing that the unit is receiving power.
Ensure equipment is suitably rated for the Vicon IR light.

Check illuminating (IR) LEDs

Check the IR LEDs are working. (It is sometimes difficult to see infrared lights working in high brightness conditions) .

Check status indicator LED

Check the status indicator LED (located at the base of the Vicon IR light) to determine the status of the light . The status indicator LED turns green when power is supplied to the Vicon IR light.

Final checks

Check that the Vicon IR light is aligned correctly.

Check that the protective film has been removed.

Contact Vicon

If the previous checks did not solve your issue:

Note the serial number (found on the label at the top of your Vicon IR light).
Contact Vicon Support .

For more information about Vicon IR lights in a Vicon Markerless system, see Getting started with your Vicon Markerless system and Getting started with Vicon Shogun Markerless , both available from the Vicon website .

Important
The light source (LEDs) of this IR light is not replaceable. When the unit reaches its end of life, please dispose of the whole IR light and re-cycle where possible.