Update system firmware

Vicon hardware is programmed with firmware to control its operation. Periodically, Vicon supplies firmware updates to correct or improve device functionality. You apply these firmware updates to your Vicon hardware via the Vicon Ethernet network using the Vicon Firmware Manager, as described below.

You are automatically notified when any component of your Vicon system is running out-of-date firmware, and given the opportunity to update to the latest version.

To monitor and/or upgrade system firmware:

1. When you start Vicon Tracker or connect any Vicon devices into your system, Tracker checks to see whether the system firmware is up-to-date.

   If your devices aren’t using the latest firmware, Tracker displays a caution icon in the toolbar to let you know that a more up-to-date version of the firmware is available.

2. Do either of the following:

   • To display more information, click the icon.

     Tip: Wait for all cameras to connect before clicking the toolbar icon.

   • From the Help menu, select Check for Firmware Updates.

   Tracker displays a prompt that enables you to open the Vicon Firmware Manager.

   

3. Click Yes to open the Vicon Firmware Manager and close Tracker. Note that you can also open the Vicon Firmware Manager from the Start menu (select Vicon > Vicon Firmware Manager).

   Tracker closes and the Vicon Firmware Manager is displayed, showing all the connected devices and their current firmware version.

   For guidance on how to use Vicon Firmware Manager, see the Vicon Firmware Manager Quick Start Guide.

4. When finished updating, close Vicon Firmware Manager.

   If you opened Vicon Firmware Manager from Tracker directly, Tracker will restart when the Vicon Firmware Manager is closed.