Troubleshoot Nexus Insight

If you encounter any issues while using Nexus Insight, you can share the log file with Vicon Support to help them understand the issue.

Log files are stored here:

C:\Users\Public\Documents\Vicon\NexusInsight\Log

For information on issues that have been resolved and issues that are known to exist in the current release of Nexus Insight, see the following topics in What’s new in Nexus Insight 1.1:

• Addressed issues in Nexus Insight 1.1

• Known issues in Nexus Insight 1.1

See also Understand Nexus Insight warning messages.